We aim to make letting a property straightforward and stress free. If you’ve got any questions about letting property with us, our team will be happy to help – just give us a call on 01752 546954.
Once you’ve seen a suitable property we’ll ask you to pay an administration fee (£144 inc VAT for one tenant, £222 inc VAT per couple). These fees are non-refundable should your application fail or you withdraw at any stage.
You’ll then need to complete a tenant application form. Please give us as much information as you can on the form and return it to our office within 48 hours with two forms of ID (one must include a photo).
We use an external referencing agency to take up your references. It can take between 48 hours and several days for references to be returned depending on how quickly your referees respond and whether or not you need a guarantor.
Once we’ve received satisfactory references, we’ll contact you and ask you to book an appointment to come in to our office on or before your move in date to sign the Tenancy Agreement. This will take approximately 30 minutes, and all tenants and guarantors will need to be there. Appointments are available Monday to Friday, 9am – 5pm, and Saturday 9am – 12pm
Payment for the first month’s rent and the deposit must be received and cleared before you come in to sign the Tenancy Agreement, as without them we won’t be able to agree the tenancy and hand over the keys. You can pay in cash or by bank transfer to our account.
Please note that all properties are taken as seen, unless there is a written agreement to the contrary.